“Every single time I ended up trying to work with them three times, every single time, they shined me on, they shined me on,” Blondin said. “We’ll take it off your account and we’ll look into it and let you know.”Ī few weeks later, Bank of America sent her an email saying it is unable to approve her fraud claim, adding the merchant provided documentation confirming she received the merchandise or service.
“I get a hold of Bank of America, let them know, and they’re like, okay, no worries,” Blondin said.